Marcus Greatheart MD MSW
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Ninety Seconds

Ninety Seconds

by Nicolas Mertens | May 22, 2021 | Barriers to Health Care, Blog, Communication Skills for Doctors, Uncategorized | 0 comments

A worsening doctor-patient communication problem Back in Medical school, we learned that doctors are quick to interrupt patients at the very start of the clinical encounter — my colleagues and I all committed to doing better.   Interestingly, that study from the 1980s...
How to diagnose gender dysphoria. 

How to diagnose gender dysphoria. 

by Marcus Greatheart | May 1, 2021 | Barriers to Health Care, Blog, Communication Skills for Doctors, Equity Work, Transgender Health, Uncategorized | 0 comments

how do I know if my patient is transgender? In my practice I work with many medical students and residents who we train in part to provide gender affirming care. I frequently speak with colleagues who know I have a transgender-inclusive family practice and field many...
Your Patients Don’t Have Too Many Problems if You Set an Agenda

Your Patients Don’t Have Too Many Problems if You Set an Agenda

by Marcus Greatheart | Dec 15, 2020 | Blog, Communication Skills for Doctors | 0 comments

“My patients come with too many problems,” is a common grievance I hear from doctors. Your patient wants your help with their shoulder pain, the diarrhea, a form and prescription refills, which doesn’t include your priorities which are checking the blood pressure and...
Guest Appearance on the Northern Exposure Podcast

Guest Appearance on the Northern Exposure Podcast

by Marcus Greatheart | Dec 15, 2020 | Blog, Communication Skills for Doctors, Medical Education | 0 comments

In July 2020, I had the pleasure of speaking with Anne and Hannah from the Northern Exposure podcast. These remarkable medical students from my alma mater McMaster University Niagara Campus are holding meaningful conversations with physicians across the spectrum to...
How Changing the Way Doctors Apologize Can Make a Difference

How Changing the Way Doctors Apologize Can Make a Difference

by Marcus Greatheart | Dec 15, 2020 | Blog, Communication Skills for Doctors, Medical Education | 0 comments

On a recent teleconference, an invited physician leader was abrasive and unprofessional in sharing her opinions. Two other leaders gave her feedback on her approach and she changed her tune somewhat, then gave the standard non-apology: “I’m sorry if I was perceived as...
How to Overcome a History of Medical Violence

How to Overcome a History of Medical Violence

by Marcus Greatheart | Dec 14, 2020 | Blog, Communication Skills for Doctors, Equity Work | 0 comments

We carry the burden of our patients’ past mistreatments. We know from history how doctors have participated in the medical violence brought upon Black people, transgender and queer community, and women–just to name a few. Think about the roles physicians played...
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Recent Posts

  • The Good Goodbye
  • What’s something you sacrificed to become a doctor?
  • The four-part closure statement
  • CASE STUDY: My patient with opioid use disorder (OUD) has terrible cancer pain.
  • CASE STUDY: My patient just told me they are trans. What do I say?
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I acknowledge that my work takes place on the traditional, ancestral, unceded, and occupied territory of the xʷməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ (Tsleil-Waututh) nations.

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